Vehicles and parts you order may be subject to customs tax and VAT (Value Added Tax). These extra charges are forms of tax that are not included with Ma ZooM or our shipping charge. They will be collected from you directly when the package is delivered, and it will be your responsibility to complete the payment in order to receive your order. Furthermore, your government may allow your customs agents and postal service and couriers to charge fees to cover the administrative costs involved in customs clearance (instead of using the tax money to fund the effort).

Customs fees are determined by the country the item is shipped to. Although we are able to provide an estimate, for the actual price, we suggest you contact customs agent ,courier service or customs office directly.

Once the item(s) have been delivered to your address, it is not possible to reject the payment of such duties. Even if the shipment is rejected by the customer, the company will NOT refund the customer. Prices indicated do not include any applicable VAT, customs duties, or any other form of tax that your government may collect from you directly at the time of delivery.

Packages may be exempt from customs fees if the value of items included is less than a certain value.

We are required to declare the value of prices paid for items accurately on the package to ensure that your package arrives without troubles at customs. We are unable to meet your request to declare the item at a lower price than the actual price.

Since the customs fees are determined by the customs office, please note that we are unable to predict or control it on our end. Please make sure to check the customs policy of your country beforehand.